RCN

Received ltr in dec 2011 stating my phone/internet bundle rate from RCN was going to increase 27%). called a rep on 12/05/2011 who told me after speaking to his supervisor that i ...

In the past I have had Mediacom (worst service provider,) Comcast, and Insight. Although every provider you have at one time or another you are bound to encounter a technical issue...

I just received a offer from r c n that sounded to good so there were no contracts to lock me in they were giving me 2 months free plus a $100 conversion toward early termination f...

I live on East 57th Street between 2nd and 3rd Avenues. A new school is going up at 250 East 57th Street. RCN Began construction Saturday and Sunday mornings at 7:30 AM on both day...

Letter to RCN Fraud Dept 4/9/10....explains the complaint pretty well.... I have spent almost 7 hours dealing with YOUR company today. I am sure if you look up the notes you...

RCN has a monopoly in Chicago. In many of the highrise buildings the only cable provider option is RCN. Their service is terrible! I moved from one highrise to the other and was...

Internet serivce has been out 3 times this week for total of 60 hours, Tech Support pretends its a problem with my system and suggests modem power cycle (no effect) then schedules...

After being an RCN customer for about 4 years, I missed a bill in the mail while travelling. I came back and found a letter threatening to disconnect my service sent within 2 week...

When RCN sent out notification in the Lehigh Valley that they were going 100% digital and offered to add new channels in the transition they said to get the new channels that a con...

I just finished my 1 year contract with RCN i had the bundle with phone, cabel, and internet. I made several International phone calls trying to get though to my bes...

I have had a terrible experience with RCN and would not recommend them to anyone. My cable and internet went out. I spent more than an hour on the phone with 2 technicians, no help...

I'm not sure even where to begin but just want to be sure my opinion of this absolutely awful customer service is logged onto the web somewhere. I had called in the beginning o...

RCN is ***, big and ***. we slam customer's with hidden charges then threaten to turn them over to collections and we cant wave any fees because of our policy, you think thats ...

I came home from work last night at around 5:30 p.m. only to find that my internet connection was not working. I immediately got on the phone to call RCN because I had a webex sche...

I spent over 8 hours during a 3 day period trying to have a phone line connected that was accidently disconnected due to some confusion with Verizon. The phone line was diconnected...

We have had a great deal of trouble with RCN from the beginning. Recently, RCN threatened to shut off service claiming to not have received a payment I had record of sending. The c...