Contact RCN Customer Service
RCN Phone Numbers and Emails
Toll-Free Number:
-
(800) 746-472624/7 US Based
Legal:
-
(844) 726-1881
RCN Emails:
Contact Information
RCN Website:
RCN Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
RCN Chicago
2640 West Bradley Place,
Chicago, IL 60618, US
Landham
RCN Washington, DC
10000 Derekwood Lane,
Landham, MD 20706, US
RCN Boston
956 Massachusetts Ave,
Arlington, 20170, US
RCN New York
22-15 43rd Avenue,
Long Island City, NY 11101, US
Mailing Address
PO Box 11816
Newark, New Jersey
07101-8116
Summary of RCN Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call RCN?
Product/ Service Question:
- “Internet not working , slow”
- “No internet”
- “Internet down”
Payments and Charges Question:
- “Update billing”
- “Bill”
- “Current bill due”
Staff Question:
- “No service”
- “Service transfer to the new address”
- “Service issue”
Activation/ Cancellation Question:
- “Cancel”
- “Moving/cancelling”
- “Cancelling”
Request for Information Question:
- “Tech question”
- “I wanna k ow how much the nfl channel id”
- “Because I have a question for a human to answer”
Account Question:
- “Login problems”
- “Unable to receive email on phone or laptop. Both ask for password - I put in password which has not changed and it's not accepted”
- “Stop subscription”
Return/ Replace Question:
- “Returning your call”
- “Address in Chicago -return equipment”
Cards Question:
- “New credit card”
Other Question:
- “New customer”
- “Discussion”
- “Terrible speeds tonight”
About
, , Globix, BrainStorm Network
RCN is an American telecommunications company. The company specializes in providing of cable television, phone and Internet services. RCN provides a wide range of different telecommunications services such as advice for devices, training of users, installation of software programs and hardware, application development and technical support to its commercial and residential customers. At the present time the tagline of the company is: "When you connect to RCN, you connect to something more." The company operates an advanced fiber optic network.
RCN serves customers in such areas: Washington, D.C.; Philadelphia and Lehigh Valley, Pennsylvania; New York City, New York; Boston, Massachusetts; and Chicago, Illinois.
RCN is ranked 544 out of 2029 in Telecommunications category
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