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Rcn Billing Department Review

RCN charged me prorated fees for not paying their bills on time. Well I can't pay them since they don't send me a billing letter once every month regularly BEFORE the due date! So convinient for them to rip it off from me by this method, since I haven't sign up for auto-pay. Thanks RCN.
#702268
37 year customer and in August 2014 RCN decided to add an HD Priemier package to my account (not requested by us and not viewed) at $9.99/month and eight months later when I caught on I complained. When I asked to be refunded I was told "No", you had 30 days each...
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Catasauqua, Pennsylvania
I liked
  • Installation
I didn't like
  • Being robbed
#651729
I have had RCN for almost 2 years Just the TV service My bill started out really good It was about 78 dollars a month A few months back I took off one of the packages for the channels And you're not going to believe this my bill changed from 78 to 90 dollars I have...
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1.0
#601439
I call to get a decent price on my services, and they give me a 12 month guaranty for cable phone and internet price, and then the next month, the bill creeps up. Its ridiculous. They have been overcharging me for years, and finally I switched out all my services to...
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#511417
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Modem Review

Outage in Boston 7/14 not RCN's fault but it effected my modem and they will not drop another modem off today. I am out of business!
#510046

I contacted RCN and said that there were 2 charges for pay per view 4.99 on12/18(mortal in strum.) and 2.99 on 2/9(jingle all the way) I asked for a courtesy rebate because i have had an account for over ten years( I was told that I have been one of their top customers...
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#477831
I just paid RCN $185 for basic cable and internet! Then today cause I'm a little late with my next payment they have already disconnected my service! I've never dealt with such a poorly run company who treats their customers like ***. When I asked to speak to a...
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Anonymous
Anonymous

Did you think maybe the issue is because you didn't pay your bill on time. If you pay $185, is that monthly or is it two months? Also if it is two months that us reasonable I ...

I live in Maryland and have maintained the email address h*****02@starpower.net for approximately 10 years. This email address is on my business cards and listed on many websites I own. Over the last approximately 5 years or so, I have experienced the following: 1) Not...
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Anonymous
nixon

screw port 25....ever hear of rcn webmail? here is some good advice: never ever use ISP email for your business. not comcast, time warner, charter....good choices are gmail, y...

#444800
I've been with RCN for about 2 years now. Since the start it's been amazing. Able to run 3 computers,my ps3, and a blu-ray player. I'm paying 60 bux a month for 25MB download speed and 2MB upload. Past 3 months the connection has turned to complete ***. Hardly able to...
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#423347
This is the third time I have used RCN in the past 10 years. The first time I used them 10 years ago I had lots of customer service issues, the second time I used them 3 years ago everything went surprisingly well. This time I used them it was absolutely horrible. Even...
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#418866