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I just paid RCN $185 for basic cable and internet! Then today cause I'm a little late with my next payment they have already disconnected my service! I've never dealt with such a poorly run company who treats their customers like ***. When I asked to speak to a...
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Anonymous
Anonymous

Did you think maybe the issue is because you didn't pay your bill on time. If you pay $185, is that monthly or is it two months? Also if it is two months that us reasonable I ...

I live in Maryland and have maintained the email address h*****02@starpower.net for approximately 10 years. This email address is on my business cards and listed on many websites I own. Over the last approximately 5 years or so, I have experienced the following: 1) Not...
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Anonymous
nixon

screw port 25....ever hear of rcn webmail? here is some good advice: never ever use ISP email for your business. not comcast, time warner, charter....good choices are gmail, y...

#444800
I've been with RCN for about 2 years now. Since the start it's been amazing. Able to run 3 computers,my ps3, and a blu-ray player. I'm paying 60 bux a month for 25MB download speed and 2MB upload. Past 3 months the connection has turned to complete ***. Hardly able to...
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#423347
This is the third time I have used RCN in the past 10 years. The first time I used them 10 years ago I had lots of customer service issues, the second time I used them 3 years ago everything went surprisingly well. This time I used them it was absolutely horrible. Even...
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#418866
Back in year 2010 i received call from RCN and offering me discount so i will switch over from time warner and i was told that each month i will pay about $57 something like that! After about 6 months i notice that i have been double billed, they also go behind my back...
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rcn_cares
rcn_cares
Rcn Verified Representative

Emily - I am sorry for to hear of your issue with RCN. I would be more than willing to look into this "cancelation fee??" for you. If you would email me at helpme@rcn.net, A...

#401525
My service was interrupted on Friday March 22 for non payment. I went online to make a payment on sunday and noticed that my account was more than what I owed RCN. It was 476.00 total when it should've been only 280.00. Anyway to make a long story short the...
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RCN.COM has to be one of the worst companies ever. We're completely held hostage to this company. Horrendous customer service, technical support and products. For over two months now they have been returning my email as SPAM and then today they started blocking all...
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#392374
RCN for the past 12 months has continuously overcharged me for two months service at a time. I call each month and spend hours on the phone with representatives trying to resolve the situation and they finally reach the conclusion that if I pay THIS current bill's...
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rcn_cares
rcn_cares

Anonymous - I would like the opportunity to personally resolve your issue. In order to do so, I need to know the name on your account. Could you please send your account nam...

#373011
Hello, I have major issues with the Equiptment and service for RCN. I have only had you two weeks. I have internet and cable. The internet did not work and I had to have someone come out a fix it. Then I received the wrong bill and still have not recieved the new one...
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Hazel Crest, Illinois
#330965
I switched from Comcast to RCN in Jan. 2012. I have cable, internet, and phone with them. I have an issue with the caller ID, since it was switched. I have no caller ID for cell phones. Landlines are no problem. I did not previously have this problem. Cell phones show...
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Anonymous
Cealie

I'm also having a problem with RCN's caller ID. I actually have numbers programmed in my phone that no longer come out right. It may be related to when they started putting th...

Anonymous
FMCG2000

The cell phone\'s that call my house,their caller ID says \"cell phone Pa\" have called other people with different carriers as well as RCN. Their caller ID # and name appears...

#311183