Not resolved

Today, May 7th 2018, I just called customer service to discuss my bill. I missed April’s payment due to unemployment so I understood services being suspended.

I didn’t care much bc our TVs always would “lose connection” anyway. I called to pay April’s bill and was told I owe 384.15. They added Mays bill that’s not due until May 26th. I further received a suspension notice for May 17th if i didn’t pay this 384.15.

My cable is only 187.00. I asked why can’t i just pay the 187?

I never complained about the list connections (at least 6-10) a day - yet they want an extra month and threatening to suspend my service. Rip off

Product or Service Mentioned: Rcn Tv Package.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from May 07.
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You would be better off with comcast. At least their service is decent.

RCN service is so bad I woudn't pay $10 a month for it. lol

to Anonymous #1492676

I agree!!

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